Socios del Real Club Guadalmina

Member Area

Ask your password

 

 

Frequently Asked Questions (FAQ) about access to the members area

 

Q. Why can I no longer access the members area with the old username and password?
A. The old universal username and password are now obsolete. To ensure that only current members can access the members area, personalized access is necessary. The personalized access also opens the possibility of implementing new services over time.

 

Q. I cannot access the member area with my email and membership number. Why not?
A. By default, the members area is configured so that you can access it with your membership number and email only once. You may therefore experience one of the following situations:

 

A. Unregistered User: If you have never registered an email address in the JENCESS reservation system, you have to request that your email address is added to the the database of the Club.

 

B. Duplication of registered email addresses:  The system does not allow for different members to be registered with the same email address (eg.: different members of a family sharing the same email address).  All users require their own email address to be registered.

 

C. After the first access must change your password.  From this time onward, your membership number no longer works as the password.  You can only access the member area with the new password you have chosen.  Before replacing, please check and memorize it .

 

Q. I have accessed the Membership Area and I changed my password, but it now no longer works.
A. Passwords are case-sensitive.  Please make sure you have not enabled the "Caps Lock" and you type in your password correctly.

 

If, in spite of these explanations, you still have problems accessing the members area,  you can request a new password by answering the following questions below:

 

We will send you the user and password as soon as possible.

Reason for request:

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Course Status

24 Jun 2018

 

NORTH COURSE: OPEN

SOUTH COURSE: OPEN

PITCH & PUTT: OPEN

DRIVING RANGE: OPEN

 

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